Service Procedure

WE NOW OFFER CONTACTLESS SERVICE!

APPOINTMENT MADE ONLINE OR BY PHONE

DROP OFF PROCEDURE:

  • PARK YOUR VEHICLE IN THE PARKING LOT
  • COMPLETE AN EXPRESS VEHICLE DROP OFF FORM IN THE DRIVE THRU AREA
  • COMPLETE ALL OF THE FIELDS ON THE FORM
  • PLACE THE FORM, WITH KEYS, IN THE BASKET

STOUFFVILLE HONDA CHECK IN PROCEDURE:

  • ADVISOR (WEARING GLOVES) OBTAINS ENVELOPE AND PLACES KEYS IN PLASTIC BAG AND SEALS
  • ADVISOR DOES WALK AROUND PROCEDURE AND INSTALLS STEERING WHEEL AND GEAR SHIFTER COVERS
  • *TECHNICIANS WEAR GLOVES AT ALL TIMES
  • ADVISOR WILL CONTACT TO CONFIRM SERVICE REQUESTS AND RECOMMENDATIONS

CHECK OUT:

  • CUSTOMER CONTACTED VIA TEXT OR PHONE
  • E-PAYMENT OPTION IS OFFERED (RECOMMENDED)
  • *MEET ADVISOR AT DRIVE THROUGH ENTRANCE DOOR
  • **A SOCIAL DISTANCE OF 6FT IS MAINTAINED DURING TRANSACTION
  • IF DEBIT MACHINE IS USED – IT IS SANITZED BEFORE AND AFTER EACH USE
  • ALL NO TOUCH!

WE ARE HERE TO HELP